L1 Application Support
ROLES AND RESPONSIBILITIES
Be the first level responder to resolve day-to-day application support issues for the investment platform
Act as a liaison between end-users and L2/L3 application specialists, ensuring smooth and effective communication through issue resolution Participate in application technical and knowledgebase documentation activities
Provide a regular written summary of issues, including recommendations on improving the support process
Provide written recommendations on improving the system and as capacity permits, write code to address simple to moderate complexity production bugs and enhancement requests
3+ years’ experience in IT support experience
Strong knowledge of application technology
Good SQL and instrumentation analysis skills
Role: Technical Support Engineer
Salary: Not Disclosed by Recruiter
Industry: IT Services & Consulting
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Admin/Maintenance/Security/Datawarehousing
Employment Type: Full Time, Permanent
L1 Support, L1 Application Support
UG: Any Graduate in Any Specialization
PG: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization
Unlimited Innovations India Pvt. Ltd.
Unlimited Innovations (India) Pvt Ltd established in the year 2004 under the Software Technology Park Scheme of Government of India is a leading software solutions provider. It is a 100% subsidiary of California-based Unlimited Innovations, Inc., speciallizing in healthcare and supply chain products.
We have the dedicated Engineers, Business Domain Experts and Quality Analysts required for the full cycle of software development.
We have the expertise to provide stable and high quality software solutions.
View Contact Details
Contact Company: Unlimited Innovations India Pvt. Ltd.
Address: Super B3, MCM Towers Fifth Floor, Thiru Vi Ka Industrial Estate, Guindy, Chennai, Tamilnadu, India