The Client

A complete marine terminal and stevedore operator services company that has been in business for more than three decades headquartered in Long Beach, California. Our customer has set the North American Record for the highest volume handled on a single vessel.

Challenges Faced by the Client

Our customer had been facing challenges in generating NEAR-Real time Insights and reports from their
terminal operations data every day that led to several mishaps in the Key Performance Indicators,
Processes, and taking the right Business decisions appropriately on time.

  1. Legacy Systems in place – Terminal operating system and API Pro. Non-availability of any Analytics
    platforms to generate standard reports.
  2. Non-availability of Consolidated Reporting Platform to Automate the reports.
  3. Non-availability of a Centralized Reporting Portal to drill down the reports.
  4. Challenges in generating Real-time reports in Finance, Accounting, and Maintenance & Repair Sections.
  5. Challenges in monitoring, tracking, and managing the daily reports of the operations.


We implemented an organizational-wide Business Intelligence (BI) system that provides up-to-date Key Performance Indicators (KPI’s) across the company via Visual reports, Interactive dashboards customized for Executive-level views, and general staff notifications. Specifically, the BI system provides the status displays of the operational characteristics of Terminal Operations & Logistics and Maintenance & Repair.

Process Flow

Our team assisted our customers with the implementation of the Power BI solution. We performed the required analysis and provided professional services that involved the following:

  1. Identification of the data sources.
  2. Automation of the ETL processes.
  3. Creation of the Data Warehouse.
  4. Preparation of data for Power BI reports and dashboards.
  5. Design and creation of Power BI reports and dashboards.

Main Features:

We developed a Power BI solution that involved the following three Data processing steps as part of the creation of Power BI reports:

  1. Data Collection
  2. Data Management
  3. Data Visualization

Operational Areas Covered

  1. Gate Operations
  2. Yard Operations
  3. Vessel Operations
  4. Rail Operations
  5. Maintenance & Repair

Power BI’s Key Features

  1. Consolidated Reporting Platform
  2. Analytical Reports for all operations
  3. NEAR Real-time Insights from Reports
  4. Organization-wide Automated Reports
  5. Interactive Dashboards, Reports, and Charts
  6. Report Access from Multiple Devices and Platforms