Select Page

CASE STUDIES

Our breakthroughs in action.

We empower and transform our partners’ businesses through data, app, and cloud
solutions. Explore our breakthroughs.

UBTI Helps a Global Retailer Scale Customer Support with an AI Chatbot without Losing the Human Touch

UBTI Helps a Global Retailer Scale Customer Support with an AI Chatbot without Losing the Human Touch

The client is a global retail and bulk gifting brand focused on offering a wide range of curated products across multiple categories. Their portfolio includes premium gifts, utility items, return gifts, and corporate gifting solutions, designed to cater to different occasions and customer preferences. The brand works closely with skilled artisans and suppliers to bring thoughtfully designed products to market. With a growing presence across both online and offline channels, the client serves a large and diverse customer base. Their operations involve handling high volumes of customer interactions daily, especially during peak seasons and large-scale gifting requirements.

UBTI Helped a Client Streamline Overdue Invoices and Reminders Using Power Automate

UBTI Helped a Client Streamline Overdue Invoices and Reminders Using Power Automate

The client is part of a multinational corporation with a strong presence across numerous operational segments, namely construction materials, real estate, digital platforms, and more. With multiple plants and specialized production units under its umbrella, the company has built deep expertise in managing large-scale industrial operations supported by layered leadership and structured governance systems. Today, it is recognized as an established enterprise known for its operational depth, diversified structure, and sustained industrial presence.

A Manufacturing Conglomerate Digitizes Daily Plant Inspections with UBTI’s Power App

A Manufacturing Conglomerate Digitizes Daily Plant Inspections with UBTI’s Power App

The client is part of a multinational corporation with a strong presence across numerous operational segments, namely construction materials, real estate, digital platforms, and more. With multiple plants and specialized production units under its umbrella, the company has built deep expertise in managing large-scale industrial operations supported by layered leadership and structured governance systems. Today, it is recognized as an established enterprise known for its operational depth, diversified structure, and sustained industrial presence.