Select Page

CASE STUDIES

Our breakthroughs in action.

We empower and transform our partners’ businesses through data, app, and cloud
solutions. Explore our breakthroughs.

UBTI’s Automation-driven Bot Replaces a Time-Intensive Attendance Process for a Financial Services Leader

UBTI’s Automation-driven Bot Replaces a Time-Intensive Attendance Process for a Financial Services Leader

The client is a top-tier non-banking financial services group providing solutions across cross-border payments, foreign currency exchange, bill collection, and payment technologies for both consumers and businesses. They serve a diverse clientele, including retail clients, inbound and outbound travelers, SMEs, large enterprises, financial institutions, and global partners. The group invests continuously in technology and customer experience, building a network of physical branches supported by digital platforms. The client aims to make financial services accessible, secure, and easy to use for all in the long run.

UBTI’s Low-Code/No-Code Solution Simplifies Vending Machine Service Operations

UBTI’s Low-Code/No-Code Solution Simplifies Vending Machine Service Operations

The client is a long-standing, family-operated business with over 40 years of experience, providing complete food and beverage services across domains. Starting with vending machines, the company has steadily grown into a full-service breakroom solutions provider, offering vending, micro-markets, office coffee, pantry services, bottled water, water filtration systems, and ice machine rentals. Today, they support thousands of customers across offices, hospitals, schools, warehouses, and call centers, and are known for their customer-first approach and dependable service model.

UBTI Helps a Global Retailer Scale Customer Support with an AI Chatbot without Losing the Human Touch

UBTI Helps a Global Retailer Scale Customer Support with an AI Chatbot without Losing the Human Touch

The client is a global retail and bulk gifting brand focused on offering a wide range of curated products across multiple categories. Their portfolio includes premium gifts, utility items, return gifts, and corporate gifting solutions, designed to cater to different occasions and customer preferences. The brand works closely with skilled artisans and suppliers to bring thoughtfully designed products to market. With a growing presence across both online and offline channels, the client serves a large and diverse customer base. Their operations involve handling high volumes of customer interactions daily, especially during peak seasons and large-scale gifting requirements.

Centralized Management of SQL Server Agent Jobs for a Global Asset Management Firm

Centralized Management of SQL Server Agent Jobs for a Global Asset Management Firm

As a leading global asset management firm worth 20+ Billion USD, our client employs a deep value, credit-intensive approach across its investment platform. They specialize in value-oriented special situation investments. However, the client’s current process for executing, monitoring, and resolving issues related to their SQL Server agent jobs was hindering their ability to reach their maximum potential.